How h98 Handles Your Privacy
A quick overview of the six core areas this Privacy Policy covers before you read the full details below.
What Data We Collect
Account registration details, identity verification documents, payment method information, device and browser data, and gameplay activity logs — all explained clearly in the full policy.
Why We Use Your Data
To operate your account, process PKR deposits and withdrawals via JazzCash and Easypaisa, verify your identity, prevent fraud and send you relevant platform communications.
Who We Share Data With
Payment processors, identity verification providers and fraud prevention services — only where necessary to run the platform. We do not sell your data to advertisers or data brokers.
How We Protect Your Data
Encrypted data transmission, secure server infrastructure, restricted internal access and regular security reviews are the main ways h98 protects the personal and financial information of our players.
Your Rights Over Your Data
You have the right to access, correct or request deletion of your personal data. You can also request a copy of the data h98 holds about you at any time by contacting our support team.
Cookies and Tracking
h98 uses cookies for session management, security and basic platform analytics. No third-party advertising cookies are used. You can manage cookie preferences through your browser settings.
1 Introduction
h98 operates an online gaming and sports betting platform at h98.onl, designed specifically for players in Pakistan. When you use h98 — whether that means browsing the site, creating an account, placing a cricket or sports bet, playing slots or fish games, or making a PKR deposit via JazzCash or Easypaisa — certain personal data is generated and processed.
This Privacy Policy explains what personal data h98 collects, the purposes for which it is used, how it is stored and secured, and the rights you have in relation to your information. We have tried to write this in plain, straightforward English rather than dense legal language, because we want Pakistani players to actually understand what happens with their data.
If you have questions about anything in this policy that are not answered here, the contact details in Section 12 are the right place to start. We will respond to data queries as promptly as possible.
2 Data We Collect
The personal data h98 collects falls into the following categories:
| Data Category | Examples | When Collected |
|---|---|---|
| Registration Data | Name, date of birth, email address, phone number, username | At account creation |
| Identity Verification | CNIC or passport scan, proof of address, selfie verification | During KYC verification |
| Payment Information | JazzCash / Easypaisa account reference, bank account details, transaction records | During deposit or withdrawal |
| Activity Data | Bets placed, games played, deposit history, withdrawal requests, bonus usage | During platform use |
| Device & Technical Data | IP address, browser type, device model, operating system, session duration | Automatically during visits |
| Communications | Support chat logs, email correspondence, submitted queries | When you contact support |
h98 collects only the data necessary for the purposes described in this policy. We do not collect sensitive data such as religious beliefs, political opinions or health information.
3 How We Use Your Data
Account Management
Your registration data is used to create and maintain your h98 account, verify your identity during the KYC process, and ensure that each individual holds only one account as required by our Terms and Conditions. Your name and date of birth are verified to confirm you meet the 18+ age requirement.
Payment Processing
Transaction data — including your JazzCash or Easypaisa reference, deposit amounts and withdrawal requests — is processed to complete financial transactions in PKR. This data is used to match incoming deposits to your account, to process outgoing withdrawals to your verified payment method, and to maintain accurate transaction records.
Platform Security and Fraud Prevention
IP addresses, device fingerprints and activity patterns are analysed to detect and prevent fraudulent account activity, multi-accounting, bonus abuse and other prohibited behaviours described in our Terms and Conditions. This processing is a core part of keeping the platform secure and fair for all players.
Customer Support
When you contact h98 support, the information you provide — along with your account history — is used to resolve your query. Support communications are retained as part of your account record.
Platform Communications
h98 may use your contact details to send you important account notifications — such as deposit confirmations, withdrawal updates, verification requests or changes to platform terms. We do not send unsolicited marketing messages. If you receive a notification you were not expecting, contact support immediately.
4 Payment Data and PKR Transactions
All financial transactions on h98 are conducted in Pakistani Rupees (PKR). The platform integrates with payment providers including JazzCash, Easypaisa, Raast and conventional bank transfer channels to process deposits and withdrawals.
h98 does not store full card numbers, CVV codes or mobile banking PINs. Payment references and account identifiers are stored only as needed to match transactions to the correct account and to process withdrawal requests to your verified payment method.
Payment transaction data is shared with the relevant payment processor (for example, the JazzCash or Easypaisa systems) only to the extent necessary to complete the transaction. These providers operate under their own privacy and security standards.
All deposits and withdrawals are conducted through your own verified payment accounts. The payment method used for deposit is typically the method used for withdrawal, to maintain a consistent financial audit trail and prevent misuse.
5 Third-Party Data Sharing
h98 does not sell, rent or trade your personal data to third parties for marketing, advertising or commercial profiling purposes. The categories of third parties with whom data may be shared are limited to those required to operate the platform:
- Payment processors: JazzCash, Easypaisa, Raast, bank partners — for transaction processing only
- Identity verification providers: For KYC document verification and age confirmation
- Fraud prevention services: To detect multi-accounting, suspicious transaction patterns and security threats
- Game providers: Technical session data may be shared with third-party game providers to maintain game state and resolve dispute queries
- Legal and regulatory bodies: Where h98 is legally required to disclose information in response to a lawful request from authorities
Any third-party service provider that processes data on behalf of h98 is required to handle that data securely and to use it only for the specific purpose for which it was shared.
6 Data Security
h98 takes the security of player data seriously. The following measures are in place to protect personal and financial information:
- All data transmitted between your browser or app and the h98 platform is encrypted using TLS (Transport Layer Security)
- Sensitive data at rest is stored using encryption appropriate to its sensitivity level
- Access to personal data within h98's systems is restricted to personnel who require it for their specific role
- Payment references and financial data are stored in isolated systems with additional access controls
- Security reviews and monitoring are conducted on an ongoing basis to identify and address vulnerabilities
No system is entirely immune to security incidents. In the unlikely event of a data breach that affects your personal information, h98 will notify affected users as promptly as practicable and take immediate steps to contain and remediate the issue.
You also play a part in keeping your account secure — use a strong, unique password and do not share your login credentials with anyone. If you suspect your account has been accessed without your authorisation, contact support immediately via the details in our FAQ.
7 Data Retention
h98 retains personal data for as long as your account is active and for a reasonable period after account closure to meet legal, financial and compliance obligations. Specifically:
- Account registration data is retained for the life of the account and for a period after closure for audit and compliance purposes
- Transaction records are retained for a minimum period required for financial record-keeping
- Identity verification documents are retained for the period required by applicable verification standards
- Support communications are retained as part of your account record while it is active and for a defined period after closure
- Technical and device data such as IP logs and session records are retained for a shorter period consistent with their security purpose
When data is no longer required and the retention period has expired, it is securely deleted or anonymised so that it can no longer be linked to an individual.
8 Cookies and Tracking
h98 uses cookies — small data files stored in your browser — for the following purposes:
Essential Cookies
These are required for the platform to function. They manage your login session, maintain your account state across pages, and support basic security functions like CSRF protection. You cannot opt out of essential cookies while using the platform.
Analytics Cookies
h98 uses basic analytics to understand aggregate platform usage — which sections of the site are most visited, how long sessions typically last, and which devices players use. This data is used in anonymised or aggregated form to improve the platform. It is not used to build individual user profiles.
No Third-Party Advertising Cookies
h98 does not use third-party advertising cookies or retargeting pixels. Your browsing activity on h98 is not shared with ad networks.
You can manage or delete cookies through your browser settings at any time. Note that clearing essential cookies will log you out of your session and may affect how certain platform features work until you log back in.
9 Your Rights Over Your Data
As an h98 account holder, you have the following rights in relation to your personal data. To exercise any of these rights, contact the support team using the details in Section 12.
Right of Access
Request a copy of the personal data h98 holds about your account.
Right to Correction
Request correction of inaccurate or incomplete personal data on your account.
Right to Deletion
Request deletion of your personal data, subject to legal retention obligations.
Right to Portability
Request your account data in a structured, commonly used format.
Right to Object
Object to the processing of your data for purposes beyond core account operation.
Right to Restriction
Request that processing of your data is limited while a correction or objection is being reviewed.
h98 will respond to data rights requests within a reasonable timeframe. Some requests — particularly deletion requests — may be subject to h98's legal and compliance obligations to retain certain records, in which case we will explain the reasons clearly.
10 Children's Privacy
h98 is strictly for adults aged 18 and above. The platform does not knowingly collect personal data from anyone under the age of 18. Age verification is a required step in the account registration and KYC process specifically to prevent underage access.
If h98 identifies that an account belongs to a person under 18, the account will be closed immediately, any balance held will be managed in accordance with our Terms and Conditions, and the personal data associated with the account will be deleted or securely retained only as required for compliance purposes.
If you believe a minor has accessed the h98 platform, please contact support immediately using the details in the FAQ.
11 Updates to This Privacy Policy
h98 may update this Privacy Policy from time to time to reflect changes in the way the platform operates, changes in applicable data protection standards, or updates to the services we use. The "Last Updated" date at the top of this page will change with each revision.
Where changes are material — for example, a significant change to what data is collected or how it is used — registered users will be notified via the contact information on file or through a notice displayed on the platform at the next login.
Continued use of h98 following a notified update constitutes acceptance of the revised Privacy Policy. If you do not agree with changes to this policy, you should stop using the platform and request account closure.
12 Contact Us About Privacy
If you have a question about this Privacy Policy, want to exercise a data right, or have a concern about how your personal data has been handled, contact the h98 support team:
For general account queries, payment issues or responsible gaming support, the FAQ page has full contact details and covers the most common platform questions.
Your Data is Safe — Start Playing on h98
Register a free account today, deposit PKR via JazzCash or Easypaisa, and explore cricket betting, slots and fish games with confidence that your data is handled responsibly.