What Responsible Gaming Means
Responsible gaming is simply about staying in control of how you play. It means knowing the difference between gaming as entertainment and gaming as a financial strategy — because the two are very different things.
On h98, you can bet on cricket matches including PSL and T20 internationals, play slots, try fish games, or explore the full promotions range. All of that is genuinely entertaining when approached the right way. The problems start when gaming stops being fun and starts feeling like a financial necessity or a way to chase back losses.
Responsible gaming is not about telling you what to do — it is about giving you the tools and the information to make your own informed choices. This page covers the practical side: how to set limits, what warning signs to watch for, and what to do if gaming starts to feel out of control.
Healthy Gaming Habits
Set a PKR budget before you start — decide in advance how much you are happy to spend and stick to it regardless of results.
Play for fun, not for income — treat any winnings as a bonus, not something you were counting on to cover expenses.
Take regular breaks — long, uninterrupted sessions make it easy to lose track of time and money. Step away regularly.
Never chase losses — if you have had a bad session, closing the app and coming back another day is always the smarter choice.
Keep gaming in balance — it should fit around your life, not the other way around. Work, family, and social commitments come first.
Stay sober while playing — gaming under the influence of alcohol or substances leads to poor decisions and overspending.
Self-Management Tools on h98
h98 provides practical tools in your account settings to help you stay in control of your gaming activity from day one.
Deposit Limits
Set a daily, weekly or monthly PKR deposit limit on your account. Once set, deposits cannot exceed that amount within the chosen period. You can reduce a limit at any time — increasing it requires a cooling-off period.
Session Time Reminders
Set a reminder to alert you when you have been playing for a specified amount of time. Once the reminder triggers, you can choose to continue or close your session — the choice is yours, but the awareness is there.
Cooling-Off Period
Take a short break from gaming — 24 hours, 48 hours or one week — without fully closing your account. During a cooling-off period, you cannot deposit or place bets. Your account and balance remain intact.
Self-Exclusion
If you need a longer break, self-exclusion restricts your account from deposits and gaming for a defined period — from one month up to one year, or indefinitely. Contact support to activate self-exclusion immediately.
Loss Limits
Set a maximum PKR loss amount per day, week or month. When your net losses for that period reach the limit, no further bets can be placed until the period resets. An effective guard against chasing losses.
Account Closure
If you decide you want to stop gaming entirely, you can request permanent account closure at any time. Any remaining PKR balance will be processed for withdrawal to your verified payment method before the account is closed.
Our Commitments to Players
These are the commitments h98 makes to every player on the platform in relation to safe and responsible gaming.
Strict Age Verification
Every h98 account goes through age verification during the KYC process. The 18+ requirement is non-negotiable and applies to all platform features including deposits, betting and slot games.
No Credit Facility
h98 does not offer credit or loans to players. You can only bet or play with funds that are already in your account balance. There is no way to go into negative balance on h98.
Honest Game Information
h98 does not misrepresent game outcomes, odds or return rates. RTP percentages for slots and fish games are available within each game. Sports betting odds reflect the full picture including the platform margin.
Self-Check: Is Your Gaming Under Control?
If you find yourself answering "yes" to several of these questions, it may be worth talking to someone or using the self-management tools on your account.
Do you spend more PKR on gaming than you originally planned, even when you set a budget beforehand?
Do you find yourself continuing to play after a loss to try to win back what you lost — commonly known as "chasing losses"?
Has gaming started to affect your responsibilities at work, home or with your family in any noticeable way?
Do you feel irritable, anxious or restless when you are not able to access a game or place a bet?
Have you ever borrowed money or sold something to fund your gaming activity, even once?
Do you find yourself lying to friends or family about how much time or money you spend on gaming?
Have you tried to cut back or stop gaming before and found it harder than you expected?
Warning Signs to Watch For
Spending beyond your means — regularly depositing more than you can comfortably afford to lose each month.
Gaming to escape stress — using cricket betting or slots as a primary way to deal with anxiety, boredom or personal problems.
Neglecting daily responsibilities — missing work, skipping meals, or withdrawing from social life due to gaming sessions.
Increasing stakes to get the same excitement — needing to bet bigger amounts because smaller bets no longer feel engaging.
Gaming with money reserved for other things — using rent, bills, or family expenses money to fund deposits on h98 or any other platform.
Steps If You Need Help
Step 1 — Acknowledge It
Recognising that gaming has become a problem is the most important step. There is nothing shameful about it — it happens, and there is a practical path forward.
Step 2 — Use the Tools
Log into your h98 account and set a deposit limit or activate a cooling-off period immediately. Even a 24-hour break creates space to think clearly.
Step 3 — Contact h98 Support
If you want self-exclusion or account closure, contact h98 support directly via the details on the FAQ page. Self-exclusion requests are processed promptly.
Step 4 — Talk to Someone
Talk to a trusted friend, family member or a professional counsellor. Sharing what you are going through makes it easier to deal with and reduces the isolation that often accompanies problem gambling.
Step 5 — Rebuild Your Budget
Work out a realistic monthly PKR budget that accounts for all your actual expenses — housing, food, family — before considering any entertainment spending. Getting this back in order is the practical foundation for recovery.
Protecting Younger Family Members
h98 is strictly for adults aged 18 and above, and age verification is a required step in the registration and KYC process. If you share a device or home network with younger family members, the following steps are worth taking:
- Always log out of your h98 account after each session — never leave it open on a shared device
- Use a strong, unique password that family members do not know
- Enable the screen lock on your phone so the h98 app cannot be accessed without your PIN or biometric
- If a younger person has somehow accessed h98, contact support immediately — the account will be reviewed and appropriate action taken
Responsible Gaming FAQs
Common questions about self-management tools, limits and what to do if you need support.
Play Responsibly — Enjoy h98 the Right Way
When gaming stays in its lane — a fun part of following cricket, a bit of entertainment on slots — it is genuinely enjoyable. Register on h98, set your budget, and play smart from day one.